ORDERING & PAYMENTS
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Payment Methods
We currently accept all major credit cards, PayPal, DezLin Gift Cards, and DezLin Store Credit.
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Purchasing Gift Cards
Gift Cards are available for any amount and may be purchased by CLICKING HERE. Promo codes and promotions cannot be used toward gift card purchases.
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Redeeming Gift Cards
Simply redeem the card during checkout by automatically applyingBliss® e-Gift Card Terms & Conditions: Please note, when redeeming your e-Gift card there is a limit of one e-Gift Card per transaction. Bliss® e-Gift Cards are redeemable only in the country in which they are purchased. Lost and stolen e-Gift Cards are not replaceable. Unless the remaining balance is $10.00 or less, Bliss® e-Gift Cards may not be redeemed for cash. Bliss® e-Gift Cards do not expire. Bliss® e-Gift Cards are transferable but non-refundable.
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Check your Balance
To check your remaining Gift Card balance, please CLICK HERE.
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Cancelling& Modifying Orders
Because your order is processed as soon as possible, sometimes within minutes, we are unable to guarantee we can cancel or make changes to your order once it has been received. If you inputted the wrong shipping address please contact us as soon as possible. If you have any questions or concerns about your order, please contact us.
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International Orders
List of countries we are currently accepting orders from: All 50 United States and its territories, Australia, Canada, Mexico, and United Kingdom. Any order placed outside these areas will be automatically cancelled.For international orders, it is the customer’s responsibility for additional fees if they apply and would be collected when your order arrives. If you have any questions or concerns, please contact us.
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Price Changes
Prices and availability are subject to change.
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Promotions & Discounts
Promo codes can be specific to dates, products or minimum total amount. Promotional offers, emails and sales, typically can not be combined with other offers. Promo codes and promotions cannot be used toward gift card purchases. All promotional codes are subject to change at any time.
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Wrong Shipping Address
As mentioned above, because we process orders sometimes within minutes of it being placed, we are unable to guarantee you can modify the shipping address. If by chance, you put the wrong shipping address, you must contact us immediately so we can attempt to fix it.
SHIPPING
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Free Shipping
USPS is free on orders over $59 in the continental US only.
Please allow 1-2 business days after your order is placed for your order to be processed and 2-4 business days for delivery. During high volume seasons such as Halloween, Black Friday, Cyber Monday and Christmas, processing times may be extended. DezLin is not responsible for deliver delays due to weather or other events beyond our control. We will do our part to ensure the package gets there quickly.
*Free Shipping Offer excludes: Only valid in the contiguous USA. Orders will not qualify for free shipping if the order amount is below $50 after promotions or promo codes. Sales tax does not apply toward the free shipping threshold.
Yes, we ship to all US States and Territories to include: Alaska, Hawaii, Guam, Puerto Rico, the US Virgin Islands. Please note, you may experience a few extra days in shipping timelines.
Free shipping is not offered for our DezLin Scoops as those are already steeply discounted.
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Overnight
Overnight shipping is available. Overnight orders must be in by 8am PST to go out that day. Overnight is not available in all areas. Some areas are 2-Day delivery. If an overnight is placed after 8am PST we can not guarantee it will make it in one day. This is because we need to have orders to the post office by 11:30am PST. We will try our best, otherwise it will go out with the evening truck. There is a possibility it will still make it but not guaranteed.
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Weekend Orders
Orders placed on Friday after 2:00pm PST, will be processed the following business day. Please allow 1-2 business days in processing time once the order is received. Orders do not ship on holidays.
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International Shipping
List of countries we currently ship to: All 50 United States and its territories, Australia, Canada, Mexico, and United Kingdom. Any order placed outside these areas will be automatically cancelled.
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International Shipping (United Kingdom)
International orders have a minimum charge of $30 up to 2 LBS. Additional charges for each LB thereafter. Additional taxes and customs charges are the responsibility of the customer.
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International Shipping (Australia)
International orders have a minimum charge of $30 up to 2 LBS. Additional charges for each LB thereafter. Additional taxes and customs charges are the responsibility of the customer.
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International Shipping (Customs, Import Duties, Brokerage Fees)
Customs, import duties and brokerage fees are the responsibility of the customer. These charges vary and are charged when your package reaches its destination country. We recommend that customers contact their local customs office for details on how these charges are assessed and applied. Packages returned due to unpaid duties and customs will be refunded for the contents of the product, but charged for the initial shipping fee and a 10% restocking fee.
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How is my order shipped? UPS, FedEx, Postal Service?
Our primary carrier is USPS
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How can I track my order?
We provide tracking information once we’ve shipped your order. You can find your tracking number in the shipping confirmation email, text if you opt in, or in your order history section of your account page.
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Shipping Days
Our warehouse and Customer Service department will be closed in accordance with U.S. federal holidays.
RETURN/REFUND POLICY
Our Easy Peasy 15/30 Day Return Guarantee Policy makes it easy to shop online worry-free.
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15 Days Money Back Guarantee
Return your product for any reason within 15 days starting the day after the product has been delivered. No questions asked. You will receive your money back the way you paid, minus shipping costs once we receive the product and have inspected the product. You must contact us prior to shipping back to receive authorization. Simply contact us and let us know. You must contact with enough time to drop the package off with the product at the post office by the 15th day.
Restrictions apply to custom products opened live on TikTok as this is a service and the custom product is non-useable once opened.
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30 Days Defective Guarantee
If you have an issue with any product you believe to be defective please contact us. If any products are determined to be defective within 30 days, we’ll make it right by one of the following:•Sending you replacement parts or accessories• Replacing the product with a comparable item if we are unable to match the item •Issue a refund*Please read detailed section on how to return product and for the return shipping address.You must contact us prior to shipping back to receive authorization. Simply contact us and let us know. You must contact with enough time to drop the package off with the product at the post office by the 30th day.
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Past 31 Days
An item cannot be returned for a refund, exchange, or gift card.
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Restocking Fee
There will be a 15% restocking fee applied for all returned products. Certain restrictions apply. Please read page in detail.
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Oysters & Fizzers Opened Live (Custom Product with a Service Provided)
If your oyster or fizzer is opened live we are unable to refund this custom product as it is no longer usable for another customer. Additionally, the opening of product online constitutes a service provided which can not be refunded. Please make sure you want the custom product/service before purchasing and having it opened live. If product is deemed defective a replacement will be issued.
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DezLin Scoops (Custom Product with a Service Provided)
Once your DezLin Scoop has been scooped live, there is a 40% restocking fee even if the product has not shipped. This is due to the nature of the scoops having a service provided in addition to your custom product. If product has shipped you will need to return the products before the refund is applied. If a product is deemed defective a replacement will be issued.
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Personalized/Customized Items
No returns will be accepted, refunds processed, or store credit given for personalized or customized items. If the product is defective please contact us so we can take care of you. Examples of Personalized/Customized items include Oysters, Fizzers, Scoops, and similar items where they are handmade and the customer opens them.
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Gift Cards
Gift Cards are non-refundable and we would not be able to replace if lost or stolen.
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Resellers
DezLin products purchased by sellers/vendors other than DezLin are not covered by any of our policies. Please contact the seller you purchased from. Products damaged through misuse are not covered under this policy.
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Bundles, Sets, and Kits
Bundles, sets, and kits must be return with all components in order to receive a full refund. Partial refund will be applied for damaged or missing items.
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How to Return Product
We recommend using USPS and to get tracking. We would be unable to process a refund if the shipment is lost. This is not because we are heartless or do not care, it is because we would be unable to verify if the package was sent or not. When shipping a return, we highly recommend adding tracking information. USPS typically has this included in the costs. Product must be in Original Package, New and Unused. Purchaser is responsible for return shipping cost.
Return Address
:ATTN: Returns Department
DezLin LLC 623 East Oak St Unit A Lodi Ca 95240
PRIVACY POLICY
Effective Date: November 1, 2021
This Privacy Policy describes how DezLin, LLC, 623 East Oak St Unit A, Lodi, CA 95240, USA and our affiliates (including but not limited to DezLin LLC) (collectively, "DezLin" "we" or "us") collect, use and share personal information about you and the choices that are available to you with respect to our handling of your information. “Personal information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you. This Privacy Policy applies to personal information we collect when you interact with us online (e.g., through our website or other online products and services) or offline (e.g., when you shop in our stores or interact with customer support) or otherwise interact with us as described below. Our online and offline services and interactions with you are collectively referred to as “Services” in this Privacy Policy.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Privacy Policy. In some cases, we may provide you with additional notice (such as adding a statement to the homepages of our websites or sending you an email notification). We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our personal information practices and the choices available to you.
Collection Of Information
Personal Information We Collect Directly from You
We collect personal information you provide directly to us. For example, we collect personal information when you use our websites; provide product reviews; shop in our stores; call us on the phone; create an online account; sign up to receive our emails; request a catalog; participate in a sweepstakes, contest, promotion or survey; communicate with us via third-party social media sites; request customer support; apply for and/or participate in our loyalty program; apply for a job; or otherwise communicate with us.
The types of personal information we may collect include your name, email address, zip or postal code, billing address, shipping address, phone number, payment card information, product preferences, demographic information and any other personal information you choose to provide.
In some cases, we may also collect personal information you provide about others, such as when you purchase a gift card for someone and request that we deliver it electronically, create and share a "wishlist" or decide to purchase and ship products to someone. We will use this personal information to fulfill your requests and will not send marketing communications to your contacts unless they separately opt in to receive communications from us.
Information About Your Use of Our Services
We collect information about your use of our Services, such as the products you purchase or express interest in.
Personal Information We Collect Automatically
We automatically collect certain personal information about you when you access or use our Services, including:
Log Information: We collect information about your use of our websites, such as the type of browser you use, access times, pages viewed, your IP address and the referring link through which you accessed our websites.
Device Information: We collect information about the device you use to access our online Services, including the hardware model and operating system and version.
Transaction Information: When you purchase or return a product, we collect information about the transaction, such as product details and the date and location of the purchase/return.
Video Data: We collect video data via security cameras we deploy in some of our retail stores.
Information Collected by Cookies and Similar Tracking Technologies: We use cookies, web beacons (also known as “tracking pixels”) and similar tracking technologies to collect information about you when you interact with our websites or emails, including information about your browsing and purchasing behavior. We may combine this information with other information we collect about you and use it for various purposes, such as improving our websites and your online experience, understanding which areas and features of our sites are popular, counting visits, understanding campaign effectiveness, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked and for other internal business purposes. For more information about how we use cookies, please see the cookie policy.
Personal Information We Collect from Our Partners and Other Sources
We may obtain personal information about you from other sources and combine that with information we collect about you. For example, we collect personal information from the local postal services’ national change of address databases to verify and update mailing addresses. If you interact with us on social media, we will also collect personal information about those interactions.
Personal Information We Derive
We may derive personal information or draw inferences about you based on the other types of personal information we collect. For example, we may infer your location based on your IP address, or that you are interested in purchasing a certain skin care product based on your browsing behavior on our Services.
Use Of Personal Information
We may use personal information about you for various purposes, including to:
Provide, maintain and improve our Services, including to facilitate and improve your in-store and online shopping experiences;
Deliver the products and Services you request, or that are reasonably anticipated within the context of our ongoing business relationship, complete transactions, perform our contractual obligations, and send you related information, including confirmations and receipts;
Process your orders, payments, and account adjustments and initiate, render, bill, and collect payment for our products and Services;
Conduct internal research and development and make business decisions about current and future product and service offerings;
Respond to your comments, questions and requests and provide customer service;
Communicate with you about products, Services, offers, promotions, rewards and events and provide news and information we think will be of interest to you (for information about how to manage these communications, please see “Your Choices” section below;
Manage your online account(s) and send you technical notices, updates, security alerts and support and administrative messages;
Personalize your online experience and provide advertisements, content or features that match your profile and interests;
Monitor and analyze trends, usage and activities;
Process and deliver contest, promotion and sweepstakes entries and rewards;
Detect, protect against and prevent security incidents and illegal or unauthorized activities, investigate complaints and claims, and provide other security protections, such as identity verification;
Protect users of our Services from fraudulent, malicious, deceptive, abusive, or unlawful activities of others;
Debug and repair errors in our products and Services and other activities to maintain and improve the quality and safety of our products and Services;
Cooperate with law enforcement and protect the rights (including free speech), interests, safety or property of DezLin or our customers, service providers and other third parties;
Comply with and enforce applicable legal and regulatory obligations, and respond to governmental requests;
Enforce our policies, terms and conditions, or other agreements;
Defend against or pursue claims, disputes, or litigation – in court or elsewhere;
Provide you the benefits of our loyalty program if you are a member of our loyalty program; and
Carry out any other purpose readily apparent to you or described to you at the time the personal information is collected.
Sharing Of Personal Information
We may share personal information about you as follows:
With vendors, consultants and other service providers who need access to such personal information to carry out work on our behalf;
With our business partners and other third parties for purposes of sending their own direct mail, unless you opt out of this type of sharing by logging into your online account and changing your preferences or by contacting us;
In response to a request for personal information if we believe disclosure is in accordance with any applicable law, regulation or legal process or as otherwise required by any applicable law, rule or regulation;
If we believe your actions are inconsistent with our user agreements or policies or to protect the rights, property and safety of us or any third party;
In connection with, or during negotiations of, any merger, sale of company assets, financing or transfer of all or a portion of our business to another company;
By publicly posting, at our discretion, your product review or other user content if you provide one; and
With your consent or at your direction.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
Advertising & Other Tracking Technologies
We engage third parties to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons and other technologies to collect personal information about your use of our websites, such as your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This personal information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our websites and other websites and better understand your online activity. For more information about Internet-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit http://optout.networkadvertising.org and http://www.aboutads.info/choices.
We may also work with third parties to serve ads to you as part of a customized campaign on other websites or platforms.
Data Retention
Our retention periods for personal information are based on business needs and legal requirements. We retain personal information for as long as is necessary for the processing purpose(s) for which the personal information was collected and any other permissible, related purpose. For example, we may retain certain transaction details and correspondence until the time limit for claims arising from the transaction has expired.
Children
We do not directly provide products and services to children. We do not knowingly collect or solicit information from children under the age of 13. If you are a parent or guardian of a child under the age of thirteen (13) and believe he or she has disclosed personally identifiable information to us, please contact us using this link. A parent or guardian of a child under the age of thirteen (13) may review and request deletion of a child’s personally identifiable information as well as prohibit the use thereof. If we become aware that a child under 13 has provided us with personal information, we take steps to remove that information.
Your Choices
Managing or Deleting Your Online DezLin Account
You may update, correct or delete your online account information at any time by logging into your account and navigating to the “Account Settings” page or by contacting us as indicated in the Contact Us section below. You can also contact us if you wish to deactivate your online account. Note that we may retain certain personal information as required by law or for legitimate business purposes. We may also retain cached or archived copies of personal information about you for a certain period of time.
Online Tracking
Some web browsers and devices allow you to broadcast a preference that your activities online not be “tracked”. At this time, our website does not take action in response to “do not track” signals.
Opting Out of Promotional Communications
You can opt out of receiving promotional communications from us at any time by doing the following:
Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive. If you decide not to receive promotional emails, we may still send you service related communications.
Promotional Mailings. If at any time you do not want to receive offers and/or circulars from us you can remove yourself from our mailing lists by emailing us (our contact information is below) with "NO PROMOTIONAL MAIL" in the subject line along with your name, address and zip code. Please note that our mailings are prepared in advance of their being sent. Although we will remove your name from our mailing list after receiving your request, you may still receive mailings from us that had been initiated prior to your name being removed.
Promotional Text Messages. If you receive a text message from us that contains promotional information you can opt-out of receiving future text messages by replying “STOP.”
Please note that even if you opt out of receiving promotional communications, we may continue to send you non-promotional emails, such as those about your account or our ongoing business relations.
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our websites. For more information, please see the cookie policy.
California Residents: Your Privacy Rights
Consumers residing in California are afforded certain additional rights with respect to their personal information under the California Consumer Privacy Act or “CCPA” (California Civil Code Section 1798.100 et seq).
California Consumer Privacy Act
Additional Disclosures Related to the Collection, Use, Disclosure and Sale of Personal Information
Collection and Disclosure of Personal Information:
California Civil Code Sections 1798.115(c), 1798.130(a)(5)(c), 1798.130(c), and 1798.140 indicate that organizations should disclose whether certain categories of information are collected, “sold” or transferred for an organization’s “business purpose”(as those terms are defined under California law). While we do not sell your personal information, we do collect and share the following information for business purposes: identifiers, characteristics of protected classifications under California or U.S. law, commercial information, Internet or other electronic network activity information, geolocation data, professional or employment-related information, audio, electronic, visual, or similar information, inferences drawn about you, and other categories of personal information that relate to, describe or are reasonably capable of being associated with you.
For examples of the precise data points we collect and the sources from which we collect this personal information, please see “Collection Of Information” section above. We collect personal information for the business and commercial purposes described in “Use Of Information” section above.
Please note that because this list is comprehensive it may refer to types of information that we share about people other than you. If you would like more information concerning the categories of personal information (if any) we share with third parties or affiliates for those parties to use for direct marketing please submit a written request to us using the information below.
Your Rights
If you are a California resident, you have the right to request (1) more information about the categories and specific pieces of personal information we have collected, sold and disclosed for a business purpose in the last 12 months, (2) deletion of your personal information, and (3) that we stop selling your personal information.
Accessing Your Personal Information
If you are a California resident, you may request access to your personal information by contacting us at the address described below. If required by law, upon request, we will grant you reasonable access to the personal information that we have about you. Note that California residents may be entitled to ask us for a notice describing what categories of personal information (if any) we share with third parties or affiliates for direct marketing.
Deleting Your Personal Information
If you are a California resident, you may request that we delete your personal information by contacting us at the address described below. If required by law we will grant a request to delete information, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes.
Note that, as required by law, we will require you to prove your identity. We may conduct an identity verification by phone call or email. You may use an authorized agent to submit a request to access your information, delete your information, or opt out of the sale of your information. To designate an agent for these purposes:
You must provide us with a copy of a written and signed permission given to your authorized agent; and
You must verify your own identity directly with us.
You may make these requests by calling 1-888-243-8825 or visiting this page.
We will not discriminate against you if you exercise your rights under the CCPA.
Security
We take reasonable and appropriate steps to help keep information secure and to help prevent it from being unintentionally disclosed. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect so we cannot guarantee, and you should not expect, that your information will be secure in all circumstances. In the event that we are required to notify you about a situation involving your data, we may do so by email, telephone, or mail to the extent permitted by law.
Policy Changes
From time to time, we may want to use customer personal data for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our web site to notify you of these changes to our handling or personal data and provide you with the ability to opt out of these new uses before we begin the new uses or practice. To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted personal information to us will generally govern that information. You will be provided with notice of material changes to the Policy via email.
Contact Us
If you have any questions about this Privacy Policy please contact us here or alternatively:
Email: info@dezlin.com
TERMS & CONDITIONS
By accessing, using, or viewing the DezLin Website (the "Site") or any of its services, functions or contents, You agree to each of the following terms, conditions and notices which govern Your of use of the Site and Your purchase of products and services on the Site (the “Terms of Use”).
1. use of the site
The Site is to be used by You for Your personal use only. Commercial uses of this Site are strictly prohibited unless prior written consent from DezLin ("DezLin" or the "Company") has been granted. You agree that You will not use any robot, spider, other automatic device or manual process to monitor or copy the Site or any contents or information contained therein, unless You obtain prior express written consent from DezLin. You agree that You will not through any means interfere or attempt to interfere with the proper functioning of the Site. You agree that You will not provide to DezLin or to this Site: (i) any viruses, worms, time bombs, and/or other computer programming routines that are intended to damage, detrimentally interfere with, intercept or expropriate any system, data or information; and (ii) any content that may create liability for DezLin or cause DezLin to lose (in whole or in part) the services of our suppliers
2. products and services
These products and services made available by DezLin and its suppliers on this Site are intended for personal use only. You may not assign, transfer, re-market, resell or otherwise dispose of, such products and services without obtaining DezLin's prior written consent. DezLin and its suppliers may cancel or modify purchases on the Site if it appears that they are the result of fraudulent or inappropriate activity or under other circumstances where it appears that the purchase contains or has resulted from a mistake or error. Other terms and conditions included on the Site, including return and shipping policies, may apply to Your purchase and are incorporated by reference herein.
3. privacy policy
You acknowledge and agree that You have read and consent to the terms of the DezLin Privacy Policy, which is incorporated by reference herein
.4. proprietary rights
This Site contains and references trademarks, patents, trade secrets, technologies, products, processes or other proprietary rights of DezLin and other parties. No license or right to or in any such trademarks, patents, trade secrets, technologies, products, processes and other proprietary rights of DezLin and other parties is granted to or conferred upon You. Reproduction or storage of materials obtained from this Site is subject to the U.S. Copyright Act of 1976, Title 17 U.S.C. No material from the Site may be reproduced, distributed, posted, displayed, uploaded or transmitted. The use of any material from the Site on any other internet, intranet, web or other site or computer environment is prohibited. You may not utilize framing techniques to frame any DezLin trademarks, logos, or other proprietary information (including images and text). You may not use any meta tags or any other "hidden text" utilizing our name, trademarks or other proprietary information
.5. user feedback
You agree that all ideas, comments, suggestions or other information that You provide to DezLin regarding the Site or products and services provided on the Site (the "Feedback") shall be DezLin's property, and may be used by DezLin on a non-confidential and unrestricted basis, without compensation to You.
6. monitoring
You agree that DezLin has no obligation to, but may monitor and review information You transmit over the Site. You agree that DezLin may censor, edit, remove or prohibit the transmission or receipt of any information that DezLin deems inappropriate or in violation of these terms and conditions, and use any such information as necessary to provide the Site and to protect the rights of DezLin. You agree that DezLin may also monitor and review stored information without restriction. You hereby acknowledge and consent to such monitoring and reviewing.
7. linked web sites
This Site includes links to other web sites. DezLin provides such links solely as a convenience to You and for informational purposes only. DezLin has not reviewed all of the information on these other web sites. The inclusion of these links in no way indicates DezLin's endorsement, support or approval of the content, advertising, products, services, policies or other materials on or available from such web sites. Neither DezLin, nor any other providers of products or services related to this Site, shall be responsible for the content of any other web sites and make no representation or warranty regarding any other web sites or the contents or materials on such web sites. If You decide to access other web sites, You do so at Your own risk. DezLin' privacy policy does not apply to other websites. Other web sites may include links to the Site. The inclusion of such links does not indicate the other web site's endorsement, support or approval of the content, advertising, products, services, policies or other materials on or available from the Site.
8. advertising disclosure, accuracy
Product descriptions posted on our product pages are the representations of our suppliers. The Site may contain technical inaccuracies or typographical errors or omissions. DezLin is not responsible for typographical, pricing, product information, advertising or shipping errors. Advertised prices and available quantities are subject to change without notice. DezLin reserves the right to make changes, corrections and/or improvements to the Site, and to the products and programs described in such information, at any time without notice.SEE SECTION 15 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 8.
9. mis-communications
DezLin and any other providers of products or services on the Site are not responsible for communication malfunctions, failures, or difficulties, or lost, stolen, or misdirected, transmissions, messages or entries, or the security of any such communications. Further, DezLin and any other providers of products or services related to this Site are not responsible for incorrect or inaccurate entry information, whether caused by You or by any of the equipment or programming associated with the Site, or by any technical or human error that may occur in the processing of any information related to the Site.SEE SECTION 15 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 9.
10. warranties
YOU AGREE THAT YOU USE THE SITE AT YOUR OWN RISK. THE SITE, AND ANY RELATED INFORMATION, CONTENTS AND/OR MATERIALS ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND. DezLin HEREBY DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO: WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY; FITNESS FOR A PARTICULAR PURPOSE; NON-INFRINGEMENT; AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE; OTHER THAN THOSE WARRANTIES WHICH ARE IMPOSED BY AND INCAPABLE OF EXCLUSION, RESTRICTION, OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT.SEE SECTION 15 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 10.
11. limitation of liability
YOU AGREE THAT IN NO EVENT SHALL DezLin, ITS AGENTS, REPRESENTATIVES OR LICENSORS BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES ARISING OUT OF ANY USE OF THIS SITE OR THE PERFORMANCE OR NON-PERFORMANCE BY DezLin OR ANY THIRD PARTY PROVIDERS OF PRODUCTS OR SERVICES RELATED TO THIS SITE.SEE SECTION 15 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 11.
12. indemnification
You agree to indemnify and hold DezLin and its subsidiaries, affiliates, officers, directors, agents and employees harmless from any claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of Your breach of these terms and conditions or Your violation of any law or the rights of a third party. DezLin's failure to act with respect to a breach by You or others does not waive its right to act with respect to subsequent or similar breaches.SEE SECTION 15 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 12.
13. formal dispute resolution by binding arbitration
READ THE FOLLOWING ARBITRATION PROVISION CAREFULLY, IT LIMITS YOUR RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION. You agree that any dispute, controversy or claim arising out of or relating to these Terms of Use, the applicability of these Terms of Use to the use of this Site, or purchase of any DezLin or other products on this Site, or to breach or enforcement, interpretation or validity of these Terms of Use, or the determination of the scope or applicability of Arbitration shall be governed solely by the Federal Arbitration Act.If you and DezLin cannot resolve a dispute informally, any dispute asserted by either party will be resolved only by binding Arbitration. By agreeing to Arbitration, both you and DezLin understand and agree that all disputes shall be decided by an Arbitrator and that you are waiving your rights to maintain other available resolution processes, such as a court action or administrative proceeding, to settle disputes. Instead of suing in court, both you and DezLin each agree to resolve disputes (except certain small claims) only by Arbitration. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JURY TRIAL. The rules in Arbitration are different. There is no judge or jury, and review is limited, but an arbitrator can award the same damages and relief, and must honor the same limitations stated in these Terms of Use as a court would.The Arbitration will be conducted under the JAMS Streamlined Arbitration Rules & Procedures (referred to as the “JAMS Rules”) and under the rules set forth in these Terms of Use. If there is a conflict between JAMS Rules and the rules set forth in these Terms of Use, the rules set forth in these Terms of Use will govern. You may, in Arbitration, seek any and all remedies otherwise available to you pursuant to the law of the governing state. If you decide to initiate Arbitration, DezLin agrees to pay the Arbitration initiation fee and any additional required deposit required by JAMS to initiate your Arbitration. You and DezLin agree to pay the costs of the Arbitration proceeding provided however that if you are a consumer you shall not be required to pay more than $250.00 of the fees or such amount as the JAMS Rules may later prescribe. All other fees, such as attorneys’ fees and expenses of travel to the Arbitration, will be paid in accordance with JAMS Rules. The Arbitration will be held at a location in your home town area if possible, unless you and DezLin both agree to another location or telephonic Arbitration. To initiate Arbitration, you or DezLin must do the following things:(1) Write a demand for Arbitration. The demand must include a description of the dispute and the amount of damages sought to be recovered. You can find a copy of a Demand for Arbitration at www.jamsadr.com.(2) Send three copies of the Demand for Arbitration, plus the appropriate filing fee to:JAMS [to your local JAMS office or to JAMS, 620 Eighth Ave., 34th Floor, New York, NY 10018].(3) Send one copy of the Demand for Arbitration to the other party.Special Rules in the Arbitration Proceeding. (i) The arbitrator has no authority to make errors of law and any award may be challenged if the arbitrator does so. Otherwise, the arbitrator’s decision is final and binding on all parties and may be enforced in any Federal or State court that has jurisdiction. (ii) Neither you nor DezLin shall be entitled to join or consolidate claims in Arbitration by or against other individuals or entities, or arbitrate any claim as a representative member of a class or in a private attorney general capacity. THIS MEANS THAT YOU WAIVE YOUR RIGHT TO INITIATE OR PARTICIPATE IN ANY CLASS OR CONSOLIDATED ACTION WHATSOEVER. Accordingly, you and DezLin agree that the JAMS Class Action Procedures do not apply to our Arbitration. A court may sever any portion of this dispute resolution provision if it finds such unenforceable, except for the prohibition on class, representative and private attorney general arbitrations. Notwithstanding the obligation to arbitrate all disputes under these Terms of Use, you may assert an individual dispute in small claims court in lieu of Arbitration.
14. choice of law and time to bring your claim
You agree that any dispute will be governed by the law of the State of California and that regardless of any statute or law to the contrary, any claim or cause of action arising out of, related to, or connected with your use of the Company’s website, its products, or these Terms of Use, must be filed within one (1) year after such claim or cause of action arose or be forever banned.IF YOU ARE A CONSUMER, HOWEVER, THIS PROVISION SHALL NOT BE CONSTRUED TO LIMIT YOUR RIGHTS UNDER CONSUMER PROTECTION LAWS OF YOUR STATE OF RESIDENCE AS SET FORTH IN SECTION 15.
15. exclusions and limitations; consumer protection notice
If you are a consumer, the provisions in these Terms of Use are intended to be only as broad and inclusive as is permitted by the laws of your State of residence. If you are a California consumer, these terms do not limit or waive your rights as a consumer under California law and the provisions in these Terms of Use are intended to be only as broad and inclusive as is permitted by the laws of the State of California. In any event, DezLin reserves all rights, defenses and permissible limitations under the law of your State of residence. Notwithstanding the foregoing, nothing in this Section shall modify Section 13 (formal dispute resolution by binding arbitration).NOTICE TO CALIFORNIA RESIDENTS: Your rights are protected under the Truth-in-Consumer Contract, Warranty and Notice Act and California law generally. The provisions in these Terms and Conditions do not apply to you and are not intended to vary, diminish or alter your rights under California law: specifically, nothing in these Terms and Conditions limits, varies, diminishes, affects, or otherwise voids or alters your rights under California law as they relate to limitations of liability or exculpation (including, but not limited to, limitations on indirect, incidental, special, exemplary, consequential or similar damages), dispute resolution, indemnification, venue or jurisdiction, statutes of limitation or repose periods for bringing claims, plain language requirements, representations and warranties of any type or nature (including, but not limited to conditions of merchantability, of satisfactory quality, of fitness for a particular purpose, of accuracy, of quite enjoyment, and non-infringement), contract remedies, personal injury, tort and negligence claims, conditions of sale, fee-shifting provisions, waiver of attorney fees and/or costs, and copyright. Your rights regarding these specific provisions will be governed by California law. In the event of any conflict between these Terms and Conditions and California law, California law will govern.
16. promotions/discount codes
Promo codes can be specific to dates, products or minimum total amount. All promotional offers, emails and sales, and discounts cannot be combined with any other offers. Limit one promo code per order. Promo codes and promotions cannot be used toward gift card purchases. Not valid on past purchases. For questions or assistance with a promo code please contact Customer Service. All promotional codes are subject to change at any time. All promotional codes are only exclusive to product purchases made on DezLin.com only. The DezLin rewards program (the “Program”) is a loyalty reward program offered by DezLin (the “Company”, “us”, “our” or “we”) to certain customers of the Company. The Program is accessible through www.DezLin.com (the “Program Website”) and any other related sites and applications referred to on the Program Website including without limitation https://DezLin.com/dezlin-rewards/ (the “Explainer Page”). The Program allows persons who have completed the membership enrollment steps (each, a “Program Member” or “Member”) in accordance with the present Terms and Conditions to collect points when making purchases on items identified from time to time by the Company (“Eligible Purchases”), and to redeem these points for rewards, benefits and/or rebates offered by the Company from time to time. Members acquire no vested right or entitlement to the continued availability of any particular reward, benefit or redemption level.
17. events beyond our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes but is not limited to:Strikes or other industrial action.Civil commotion, terrorism or threat of, war or threat or preparation for.Fire, explosion, adverse weather conditions, subsidence, epidemic or other natural disaster.Disruption to supplies or delivery methods.Acts of government or regulatory bodies.Disruption to public or private telecommunications networks.Occasionally, parcels going overseas may be delayed at customs control when entering your country. This is beyond our control and we cannot be responsible for the late arrival of parcels detained in this way.
18. arrangements
After placing your order you will receive an automated acknowledgement by email. Please note that this does not mean that your order has been accepted. All orders are subject to acceptance by us, and we will confirm acceptance to you by confirming that your order has been dispatched.Once we accept your order, a contract to purchase and deliver products takes effect between you and DezLin LLC. You pay the sum that you see at the end of the checkout process, together with the delivery. Upon receipt of your order for the products you will be charged for the products and the delivery costs.Products will be at your sole risk from the time of delivery to you.
19. modification of terms
DezLin may at any time amend, modify or supplement any terms and conditions applicable to the Site, and Your continued use of the Site will constitute Your acceptance of any such amendment, modification, or supplementation.
20. customs
Products delivered to destinations outside the US may be subject to taxes, fees, levies or other charges as a result of local legislation or customs formalities and we advise that you check the import charges applicable before ordering Products to be delivered there.The recipient of the order is responsible for all customs formalities for the import of the Products, and will be required to pay any additional charges for international delivery, including import duty, formal customs entry, taxes, levies and other charges that may be levied. The recipient of the products, not the person placing the order, will receive a separate request for payment of these charges. If you are ordering Products to be delivered to someone else, please ensure they are made aware that they will be responsible for these additional charges.You (or the recipient of the products if different) will be the importer for all international deliveries of the products. Therefore, before placing an order, it's your responsibility to check that any products ordered comply with state and federal government import regulations, and that there are no local requirements or restrictions which may affect receipt of your order.
21. registration; user names and passwords
You may be required to register with DezLin in order to access certain areas of the DezLin Websites, for example, to purchase DezLin products or otherwise initiate Transactions (as defined below). With respect to any such registration, we may refuse to grant you, and you may not use, a user name or email address that belongs to or is already being used by another person; that may be construed as impersonating another person; that violates the intellectual property or other rights of any person; that is offensive; or that we reject for any other reason in our sole discretion. You are responsible for maintaining the confidentiality of any password you may use to access the DezLin Websites, and you agree not to transfer your password or user name, or lend or otherwise transfer your use of or access to the DezLin Websites, to any third party. You are fully responsible for all Transactions (including any information transmitted in connection with any Transactions) and other interactions with the DezLin Websites that occur in connection with your user name. You agree to immediately notify DezLin of any unauthorized use of your password or user name or any other breach of security related to your account, your user name or the DezLin Websites, and to ensure that you “log off” and exit from your account with the DezLin Websites (if applicable) at the end of each session. We are not liable for any loss or damage arising from your failure to comply with any of the foregoing obligations.
22. forums and submissions
DezLin may offer features through the DezLin Websites that enable you to post information and materials publicly, for example, bulletin boards, chat areas, and similar forums (collectively referred to herein as “Forums”). All of the rules of conduct described above apply to the Forums. Additionally, without DezLin’s express prior written consent, you may not use the Forums for any commercial purposes, including the promotion or advertisement of any goods, services or opportunities, and you may not use the Forums to solicit other DezLin Websites visitors or users to visit or become members of, subscribe to or register with any commercial online service or other organization.When you submit or make available any information or materials through the Forums or otherwise through any DezLin Website (“Submissions”), you acknowledge and agree that those Submissions will be non-proprietary and non-confidential, may be made available to the general public, and may be used by DezLin without restriction. You grant to DezLin the worldwide, perpetual, royalty-free, irrevocable, nonexclusive right and license, sub licensable through multiple tiers, without compensation to you, to use, reproduce, distribute (through multiple tiers), adapt (including without limitation edit, modify, translate and reformat), create derivative works of, transmit, publicly display, publicly perform, digitally perform, make, have made, sell, offer for sale and import all Submissions, in any media now known or hereafter developed, for any purpose whatsoever, commercial or otherwise. You represent and warrant that you have all rights necessary for you to grant the licenses granted in this section with respect to each Submission, and that your provision of Submissions through the Forums or otherwise through the DezLin Websites complies with all applicable laws, rules and regulations. You further irrevocably waive any “moral rights” or other rights with respect to attribution of authorship or integrity of materials regarding any Submission that you may have under any applicable law or under any legal theory. This section will survive termination of this Agreement for any reason.We reserve the right, at our sole discretion, to edit any Submission and to choose to include or not include such Submission in the Forums or otherwise in the DezLin Websites. The Forums include the opinions, statements and other content of third parties, including DezLin Independent Consultants. We are not responsible for screening, monitoring or verifying such content, including such content’s accuracy, reliability or compliance with copyright or other laws. Any opinions, statements or other materials made available by third parties (including DezLin Resellers) through the Forums or otherwise through the DezLin Websites are those of such third parties and not of DezLin, and DezLin does not endorse any such opinions, statements or materials. We may remove objectionable statements or other content from the DezLin Websites at any time if we deem removal to be warranted. Please understand that removal or editing of any Submission or other materials may not occur immediately.You acknowledge and agree that DezLin has no control over, and shall have no liability for any damages resulting from, the use (including without limitation re-publication) or misuse by any third party of information voluntarily made public through the Forums or any other part of the DezLin Websites. IF YOU CHOOSE TO MAKE ANY OF YOUR PERSONALLY IDENTIFIABLE INFORMATION OR OTHER INFORMATION PUBLICLY AVAILABLE THROUGH THE FORUMS OR OTHERWISE THROUGH THE DEZLIN WEBSITES, YOU DO SO AT YOUR OWN RISK.
23. sweepstakes, contests, and similar promotions
Any sweepstakes, contest, or similar promotion made available through any DezLin Websites may be governed by specific rules that are separate from this Agreement. By participating in any such sweepstakes, contest, or promotion, you agree to become subject to those rules, which may vary from the terms and conditions set forth herein. DezLin urges you to read the applicable rules, if any, which will be linked from the particular activity, and to review the Privacy Policy, which, in addition to this Agreement, will govern any information you submit in connection with such activities.
If you have any questions about these Terms and Conditions or if you wish to provide any feedback with respect to the Program, please contact us at: info@dezlin.com.
WHOLESALER REQUIREMENTS
Thank you for considering DezLin Products as part of your business. We have certain requirements to meet prior to approval. This is not an exhaustive list of requirements and can change without notice.
1. ACTIVELY SELLING
Your company must be actively selling products or able to show you are actively working towards starting a business. If just starting, approval will be determine by the individual reviewing the application.
2. COMPANY BRAND
Product photography, Logo's, and overall company image will be taken into consideration to ensure the DezLin brand is represented well. An example could be a company with poor quality images, website, or overall company look. Another aspect would be the actual content of the videos. We do review a company's live videos and content created as well. We look to ensure content is free of discrimination, harassment, violence, and any other abusive conduct towards people of any race, ancestry or national origin, gender, gender expression, gender identity, sex, sexual orientation, marital status, age, religion, disability, veteran or military status, citizenship, or any other applicable legally protected status with all the rights and privileges generally accorded or made available are not discriminated against.
Branding could also have to do with the types of products sold in relation to our products.
We do not take financial restrictions of making content into consideration. This means, we aren't looking for high budget content. We also take into account the product presenter. We are not looking for wholesome brands only. Explicits and such are fine. If this sounds vague, that is because it is. There is no way for us to explicitly explain what we are looking for. Exact requirements vary from company to company and will be on a case by case basis.
3. MLM or CONSULTANTS
If you are currently with an MLM or Consulting company, DezLin will review prior and current activity to see if it is a good match. Exact requirements vary from company to company and will be on a case by case basis.
4. DOCUMENTATIONS/LINKS
We accept any documents that can show you are an active company. EIN, Business License, ReSellers Permit, and so on. We also accept any links showing you are actively selling such as a website, Facebook, TikTok, etc. However, a link must show you are ACTIVELY selling. We do not accept links to businesses that just created a social media account. There is no way for us to know you are a timely selling. If you are just starting out and you have no documentation whatsoever we will not be able to approve your account. This is to prevent your future customers from receiving your pricing and this protects our current wholesale clients.
5. ARE ALL VERIFIED COMPANIES APPROVED?
Unfortunately, no. We do not approve every company. Companies we sell to must be within our industry. Landscaping and realty businesses are examples of business owners we would not approve. Tumbler companies is a business in the gray area where we make decisions based on internal reasons and discretions. Exact requirements vary from company to company and will be on a case by case basis