Pearl Opening and Mounting Services

Want more than just the product? We've got you covered.

These add-on services give you a full reveal experience — plus we 
want to be transparent about what each one involves and why we 
charge a small fee for them. Here's the honest breakdown.

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🎬 TIKTOK VIDEO REVEAL

We open your oysters or product reveal live on TikTok and create a custom video of 
your reveal — yours to share with friends and family, or post yourself.

What goes into it:

Each video adds 15-30 minutes of work per order. Bigger orders with 
multiple reveals can take longer, and sometimes we'll create multiple 
videos to capture every moment.

If you ordered an oyster opening or product reveal, there's a back-and-forth process too thaat adds time to your order:

- You watch the video
- You let us know which pearl color or option you'd like
- Your order waits in our warehouse until you respond

Little things, but they add up across hundreds of orders.

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💎 PEARL DRILLING & MOUNTING

This is skilled handwork that turns your pearl into wearable jewelry.

What goes into it:

- Precision drilling of your pearl
- Secure epoxy mounting
- 24-hour cure time for maximum durability
- Hand-polished finish

That 24-hour cure means your order sits in dedicated warehouse 
space until it's ready to ship. Worth the wait — your jewelry 
will last for years.

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✨ PREFER TO DO IT YOURSELF? WE LOVE THAT TOO.

A lot of our customers love drilling and mounting their own pearls — 
it's part of the fun for them. That's why every service is 
completely à la carte.

Skip them entirely and we'll ship your oysters, pearls, and mounts 
as-is. No upcharge, no hidden fees.

We built it this way on purpose: why should everyone pay more if 
they don't need to?

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💛 SO WHY THE FEE?

Because every step above takes real time, real skill, and real 
warehouse space — and we want you to know exactly where your 
money goes.

These fees aren't a money-maker for us. They simply recoup the 
extra work involved. We're consistently the most affordable option 
out there, often by a wide margin, and we'd rather be transparent 
about every dollar than nickel-and-dime you.

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Pick what works for you. We'll handle the rest.

— Linda & Marc

Return/Refund Policy Highlights

• 15 Days from delivery date, return for any reason and receive a refund*.
• 60 Days from purchase date, return for any reason and receive store credit.
• 30 days from purchase, if any defects are found, contact us for replacement assistance.
• No restocking fees
• We provide a shipping label for you to return easily.
• Refunds within 24 Business Hours of receiving returned package.
• Simply Log in to your account > find your order > pick the product > submit
  
  tap for full details