#dz-chat{--dz-rose: #E8456A;--dz-ocean: #113C50;--dz-pacific: #1AA8C8;--dz-pearl: #F9F9F7;--dz-fh: "Montserrat", "Helvetica Neue", sans-serif;--dz-fb: "Plus Jakarta Sans", system-ui, sans-serif}.dz-chat-bubble{position:fixed;bottom:20px;right:20px;width:58px;height:58px;border-radius:50%;border:none;background:var(--dz-rose);color:#fff;cursor:pointer;z-index:2147483000;box-shadow:0 8px 24px #113c5047;display:flex;align-items:center;justify-content:center;transition:transform .15s ease,box-shadow .15s ease}.dz-chat-bubble:hover{transform:scale(1.06);box-shadow:0 10px 28px #113c505c}.dz-chat-bubble svg{width:26px;height:26px}.dz-chat-bubble.dz-hidden{display:none}.dz-chat-panel{position:fixed;bottom:20px;right:20px;width:370px;max-width:calc(100vw - 32px);height:560px;max-height:calc(100vh - 40px);background:#fff;border-radius:16px;box-shadow:0 16px 48px #113c5047;display:none;flex-direction:column;overflow:hidden;z-index:2147483001;font-family:var(--dz-fb)}.dz-chat-panel.dz-open{display:flex}.dz-chat-header{background:var(--dz-ocean);color:#fff;padding:14px 16px;display:flex;align-items:center;justify-content:space-between}.dz-chat-header .dz-title{font-family:var(--dz-fh);font-weight:700;font-size:15px}.dz-chat-header .dz-sub{font-size:11px;opacity:.8;margin-top:2px}.dz-chat-close{background:transparent;border:none;color:#fff;cursor:pointer;font-size:22px;line-height:1;padding:0 4px}.dz-chat-log{flex:1;overflow-y:auto;padding:14px;background:var(--dz-pearl)}.dz-msg{display:flex;margin-bottom:10px}.dz-msg.dz-user{justify-content:flex-end}.dz-msg.dz-bot{justify-content:flex-start}.dz-col{display:flex;flex-direction:column;min-width:0;max-width:82%}.dz-msg.dz-user .dz-col{align-items:flex-end}.dz-msg.dz-bot .dz-col{align-items:flex-start}.dz-time{font-size:10px;color:#9aa6b2;margin:3px 4px 0}.dz-msg .dz-bubble{max-width:100%;padding:9px 12px;border-radius:14px;font-size:14px;line-height:1.45;word-wrap:break-word}.dz-msg.dz-user .dz-bubble{background:var(--dz-pacific);color:#fff;border-bottom-right-radius:4px}.dz-msg.dz-bot .dz-bubble{background:#fff;color:var(--dz-ocean);border:1px solid #e7edf0;border-bottom-left-radius:4px}.dz-msg .dz-bubble a{color:var(--dz-rose);text-decoration:underline}.dz-msg .dz-bubble strong{font-weight:700}.dz-typing{display:inline-flex;gap:4px;padding:4px 2px}.dz-typing span{width:7px;height:7px;border-radius:50%;background:var(--dz-pacific);opacity:.5;animation:dz-blink 1.2s infinite both}.dz-typing span:nth-child(2){animation-delay:.2s}.dz-typing span:nth-child(3){animation-delay:.4s}@keyframes dz-blink{0%,80%,to{opacity:.3}40%{opacity:1}}.dz-chat-input{display:flex;gap:8px;padding:10px;border-top:1px solid #e7edf0;background:#fff}.dz-chat-input textarea{flex:1;resize:none;border:1px solid #d6dee3;border-radius:10px;padding:9px 11px;font-family:var(--dz-fb);font-size:14px;max-height:90px;outline:none}.dz-chat-input textarea:focus{border-color:var(--dz-pacific);box-shadow:0 0 0 3px #1aa8c826}.dz-chat-send{background:var(--dz-rose);color:#fff;border:none;border-radius:10px;padding:0 14px;cursor:pointer;font-weight:600;font-family:var(--dz-fh)}.dz-chat-send:disabled{opacity:.5;cursor:default}.dz-chat-attach{background:var(--dz-pearl);color:var(--dz-ocean);border:1px solid #d6dee3;border-radius:10px;padding:0 10px;cursor:pointer;font-size:16px;line-height:1}.dz-chat-attach:hover{border-color:var(--dz-pacific)}.dz-chat-attachbar{background:#fff}.dz-chat-attachbar:not(:empty){padding:0 10px}.dz-attach-chip{display:inline-flex;align-items:center;gap:6px;background:var(--dz-pearl);color:var(--dz-ocean);border:1px solid #e7edf0;border-radius:999px;font-size:12px;padding:4px 10px;margin:8px 0 0}.dz-attach-x{background:transparent;border:none;color:var(--dz-ocean);cursor:pointer;font-size:15px;line-height:1;padding:0;opacity:.7}.dz-attach-x:hover{opacity:1}.dz-chat-foot{font-size:10px;color:#93a2ab;text-align:center;padding:0 0 8px;background:#fff}@media(max-width:480px){.dz-chat-panel{width:100vw;max-width:100vw;height:100vh;max-height:100vh;bottom:0;right:0;border-radius:0}.dz-chat-bubble{bottom:16px;right:16px}}.dz-chat-bubble{animation:dz-pop .4s ease both}.dz-chat-bubble.dz-has-av{overflow:hidden}.dz-launch-av{width:100%;height:100%;object-fit:contain;display:block;transform-origin:70% 85%;animation:dz-idle 6s ease-in-out .6s infinite}.dz-chat-bubble.dz-bubble-icon svg{animation:dz-bobicon 3.2s ease-in-out .6s infinite}.dz-starters{display:flex;flex-wrap:wrap;gap:8px;padding:2px 2px 6px}.dz-chip{background:#fff;border:1.5px solid var(--dz-pacific);color:var(--dz-ocean);border-radius:999px;padding:7px 12px;font-size:13px;font-family:var(--dz-fb);cursor:pointer;transition:background .12s ease,transform .12s ease}.dz-chip:hover{background:#e8f6fa}.dz-chip:active{transform:scale(.97)}.dz-suggest{display:flex;flex-wrap:wrap;gap:8px;padding:4px 0 2px}.dz-form{background:#fff;border:1px solid #e7edf0;border-radius:14px;padding:12px 13px;margin:4px 0 10px;box-shadow:0 1px 4px #113c500f;display:flex;flex-direction:column;gap:9px}.dz-form-intro{font-size:12.5px;color:#5a6472}.dz-field{display:flex;flex-direction:column;gap:4px}.dz-field-label{font-size:11px;font-weight:700;color:var(--dz-ocean)}.dz-form input,.dz-form textarea{width:100%;border:1px solid #d6dee3;border-radius:8px;padding:8px 9px;font:14px var(--dz-fb);resize:vertical}.dz-form input:focus,.dz-form textarea:focus{outline:none;border-color:var(--dz-pacific);box-shadow:0 0 0 3px #1aa8c826}.dz-form-submit{align-self:flex-start;background:var(--dz-rose);color:#fff;border:none;border-radius:10px;padding:8px 16px;font-weight:700;font-family:var(--dz-fh);cursor:pointer}.dz-form-submit:hover{filter:brightness(1.05)}.dz-form.dz-form-err input:required:invalid,.dz-form.dz-form-err input[name=order_number]:placeholder-shown,.dz-form.dz-form-err input[name=email]:placeholder-shown{border-color:var(--dz-rose)}.dz-form.dz-form-err{box-shadow:0 0 0 1px var(--dz-rose)}.dz-head-actions{display:flex;align-items:center;gap:2px}.dz-chat-new{background:transparent;border:none;color:#fff;cursor:pointer;opacity:.85;padding:4px;border-radius:8px;display:inline-flex;align-items:center;line-height:0}.dz-chat-new:hover{opacity:1;background:#ffffff1f}.dz-divider{display:flex;align-items:center;margin:6px 0 12px}.dz-divider span{margin:0 auto;font-size:11px;color:#93a2ab;background:var(--dz-pearl);padding:2px 10px;border-radius:999px;border:1px solid #e7edf0}.dz-fb{display:flex;align-items:center;gap:6px;margin:5px 2px 0}.dz-fb-q{font-size:12px;color:#93a2ab}.dz-fb-btn{background:#fff;border:1px solid #e7edf0;border-radius:8px;cursor:pointer;font-size:13px;line-height:1;padding:4px 7px}.dz-fb-btn:hover{border-color:var(--dz-pacific);background:#f2fbfd}.dz-handoff{background:#fff7ec;border:1px solid #f3d8ad;border-radius:12px;color:#8a5a18;font-size:13px;padding:9px 12px;margin:2px 0 10px}.dz-retry-row{display:flex;margin:0 0 10px}.dz-retry{background:#fff;border:1.5px solid var(--dz-rose);color:var(--dz-rose);border-radius:999px;padding:6px 14px;font-size:13px;font-weight:700;cursor:pointer;font-family:var(--dz-fb)}.dz-retry:hover{background:#fdecef}.dz-scrollbtn{position:absolute;left:50%;transform:translate(-50%);bottom:92px;background:var(--dz-ocean);color:#fff;border:none;border-radius:999px;font-size:12px;font-weight:700;padding:6px 14px;cursor:pointer;box-shadow:0 4px 14px #113c5047;opacity:0;pointer-events:none;transition:opacity .15s ease;z-index:3;font-family:var(--dz-fb)}.dz-scrollbtn.dz-show{opacity:1;pointer-events:auto}.dz-chat-bubble.dz-unread:after{content:attr(data-unread);position:absolute;top:-2px;right:-2px;min-width:18px;height:18px;padding:0 4px;border-radius:999px;background:var(--dz-pacific);color:#fff;font-size:11px;font-weight:800;display:flex;align-items:center;justify-content:center;border:2px solid #fff}.dz-bubble.dz-revealing:after{content:"\258d";color:var(--dz-pacific);margin-left:1px;animation:dz-caret .8s steps(1) infinite}@keyframes dz-caret{0%,50%{opacity:1}51%,to{opacity:0}}.dz-sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;border:0}.dz-msg.dz-bot .dz-col{max-width:80%}.dz-av{width:26px;height:26px;flex:0 0 auto;margin-right:8px;align-self:flex-start;border-radius:50%;background:var(--dz-rose);object-fit:contain;box-shadow:0 1px 3px #113c502e;animation:dz-nod .5s ease both}.dz-av-spacer{width:26px;flex:0 0 auto;margin-right:8px}.dz-nudge{position:fixed;right:20px;bottom:88px;z-index:2147483000;max-width:244px;background:#fff;color:var(--dz-ocean);border:1px solid #e7edf0;border-left:3px solid var(--dz-rose);border-radius:14px;padding:12px 30px 12px 14px;box-shadow:0 10px 30px #113c5038;font-family:var(--dz-fb);font-size:13.5px;line-height:1.4;opacity:0;transform:translateY(8px) scale(.96);transform-origin:bottom right;transition:opacity .2s ease,transform .2s ease}.dz-nudge.dz-show{opacity:1;transform:translateY(0) scale(1)}.dz-nudge:after{content:"";position:absolute;right:22px;bottom:-7px;width:14px;height:14px;background:#fff;border-right:1px solid #e7edf0;border-bottom:1px solid #e7edf0;transform:rotate(45deg)}.dz-nudge-body{cursor:pointer}.dz-nudge-x{position:absolute;top:6px;right:8px;background:transparent;border:none;color:#93a2ab;cursor:pointer;font-size:17px;line-height:1;padding:2px}.dz-nudge-x:hover{color:var(--dz-ocean)}.dz-chat-bubble.dz-dot:after{content:"";position:absolute;top:-1px;right:-1px;width:14px;height:14px;border-radius:50%;background:var(--dz-pacific);border:2px solid #fff;animation:dz-dotpulse 1.6s ease-in-out infinite}@media(max-width:480px){.dz-chat-bubble{position:fixed}.dz-nudge{display:none}}@keyframes dz-pop{0%{transform:scale(.6);opacity:0}to{transform:scale(1);opacity:1}}@keyframes dz-nod{0%{transform:translateY(4px) scale(.8);opacity:0}60%{transform:translateY(-1px) scale(1.05);opacity:1}to{transform:translateY(0) scale(1);opacity:1}}@keyframes dz-dotpulse{0%,to{transform:scale(1);opacity:1}50%{transform:scale(1.25);opacity:.7}}@keyframes dz-bobicon{0%,to{transform:translateY(0)}50%{transform:translateY(-2px)}}@keyframes dz-idle{0%{transform:translateY(0) rotate(0)}12%{transform:translateY(-2px) rotate(0)}24%{transform:translateY(0) rotate(0)}70%{transform:translateY(0) rotate(0)}76%{transform:translateY(0) rotate(-9deg)}82%{transform:translateY(0) rotate(7deg)}88%{transform:translateY(0) rotate(-5deg)}94%{transform:translateY(0) rotate(0)}to{transform:translateY(0) rotate(0)}}@media(prefers-reduced-motion:reduce){.dz-chat-bubble,.dz-launch-av{animation:none}.dz-chat-bubble.dz-bubble-icon svg{animation:none}.dz-av{animation:none}.dz-nudge{transition:none}.dz-chat-bubble.dz-dot:after{animation:none}.dz-bubble.dz-revealing:after{animation:none;content:""}}
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